Welcome to Ayush Crafts! These Terms and Conditions govern your use of our website and your purchase of handcrafted products through our online store. By accessing our website or placing an order, you agree to comply with and be bound by these terms. Please read them carefully.
1. Introduction
These Terms apply to all users of the website, including browsers, customers, and vendors. Ayush Crafts reserves the right to modify these terms at any time. Continued use of the site constitutes acceptance of updated terms.
2. Eligibility
To use our website and services, you must:
- Be at least 14 years old or have parental consent.
- Provide accurate and complete information during checkout.
- Not use our products for illegal, harmful, or unauthorized purposes.
3. Orders & Payment
- All orders are subject to availability and acceptance.
- Prices are listed in INR and are subject to change without notice.
- We accept secure payments via UPI, credit/debit cards, and other approved gateways.
- In case of payment failure, your order will not be processed.
- Ayush Crafts reserves the right to cancel or refuse any order at its sole discretion.
4. Shipping & Delivery
- Products are shipped within the timeframe mentioned on the product page (usually within 2–3 business days).
- Delivery time is estimated at 5–7 business days, depending on location.
- Shipping charges are displayed at checkout.
- Customers must provide accurate shipping information.
- We are not liable for delays caused by third-party courier services.
5. Returns & Refunds
- We accept returns only for damaged or defective products within 7 days of delivery.
- To request a return, email [email protected] with your order number and product images.
- Refunds are processed after returned items are received and verified.
- Refunds will be credited to the original payment method within 7 working days.
- Sale items are non-refundable unless damaged.
6. Product Accuracy & Handmade Nature
- All our products are handcrafted; slight variations in color, size, or design may occur.
- We strive to represent each item as accurately as possible.
- Ayush Crafts is not responsible for minor differences that are part of the handmade process.
7. Intellectual Property
- All content on this website, including designs, images, product patterns, and branding, is the property of Ayush Crafts.
- Unauthorized reproduction or distribution is prohibited and may result in legal action.
8. User Conduct
You agree NOT to:
- Engage in fraudulent activities or false reviews.
- Interfere with the website’s functionality.
- Copy or steal product patterns for resale or replication.
- Violate any local, state, or international laws.
9. Limitation of Liability
- Ayush Crafts is not liable for any indirect, incidental, or consequential damages related to product use.
- We are not responsible for third-party service disruptions (payment gateways, couriers).
- Our liability is limited to the amount paid for the product.
10. Privacy Policy
We protect your personal data in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your data as described.
11. Termination of Service
We reserve the right to suspend or terminate your access for violating any terms. Any obligations (payments, refunds, liabilities) will remain in effect after termination.
12. Governing Law & Dispute Resolution
- These terms shall be governed by Indian law.
- In case of disputes, resolution will be sought via mediation first.
- If unresolved, arbitration will take place in New Delhi, India.
13. Contact Information
For any queries, please reach out to:
Email: [email protected]
Phone: +91-8377092004
Address: J-1/17 DDA Flats, Kalkaji, New Delhi – 110019
Website: www.ayushcrafts.com
14. Customization Policy
- Customized crochet items are made on order and cannot be returned or refunded unless damaged in transit.
- Please confirm specifications (color, size, design) before placing a custom order.
15. Cancellation Policy
- Orders can be canceled within 24 hours of placement.
- Once processed for shipping, cancellations are not possible.
- Refunds for canceled orders will be issued within 7 working days.
16. Force Majeure
Ayush Crafts is not responsible for delays or failures caused by events beyond our control (e.g., natural disasters, government actions, pandemics, etc.).
17. Allergy Disclaimer
- Our products are made from yarns, threads, and embellishments. If you have fabric or fiber allergies, please read descriptions carefully or consult us before ordering.
- We are not responsible for allergic reactions or sensitivities.
18. Changes to Pricing & Availability
- We reserve the right to update prices and product listings at any time without prior notice.
- Orders placed before a price change will be honored at the original price.
Thank you for choosing Ayush Crafts – where tradition meets creativity.
🌸 Handmade with love, delivered with care 🌸
